Nouvelle déclaration d'incident
No de la demande: 2025-4898
Numéro de référence du titulaire d'homologation: 4033266
Nom du titulaire (nom légal complet, aucune abbréviation): Thermacell
Adresse: 8505 S. 68th Street
Ville: Franklin
État: WI
Pays: USA
Code postal /Zip: 53132
Incident chez l'humain
Défaillance de l'emballage
Pays: CANADA
État: QUEBEC
ARLA No d'homologation ARLA No de la demande d'homologation EPA No d'homologation. Inconnu
Nom du produit: Thermacell E 65 Radius Zone Mosquito Repellent
Oui
Inconnu
Site: Unknown / Inconnu
Inconnu
Personne affectée
Sexe: Femme
Âge: >19 <=64 yrs / >19 <=64 ans
Système
Unknown / Inconnu
Non
Non
Non professionnel
Application
Quelle était l'activité? Please refer to field 13 on Subform II or field 17 of subform III for a detailed description regarding the activity
Aucun
Peau
<=15 min / <=15 min
Unknown / Inconnu
7/25/2025 Consumer is calling to report product quality issue along with symptoms of dermal irritation described as burning sensation with use of the product on 07/24/2025. Consumer stated she just purchased the product and has only used it three times and each time for very small amounts of time. On 07/24/2025 when she went to take the machine off the charging station and sat it down, after touching her face she realized the oil was all over her hands, face, and the product. Consumer immediately washed her hands and face with Dawn and symptoms resolved same day 07/24/2025. Consumer stated today she can see the product is still leaking. 7/28/2025 Callback made to follow up with the consumer. Call was not answered but went to voicemail. Left a detailed message with the reason for the call, the case number and phone number to call back.
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.
Other / Autre
préciser Mosquito repeller device containing metofluthrin cartridge
L'utilisation du produit
une blessure potentielle
une exposition potentielle
7/25/2025 Consumer is calling to report product quality issue along with symptoms of dermal irritation described as burning sensation with use of the product on 07/24/2025. Consumer stated she just purchased the product and has only used it three times and each time for very small amounts of time. On 07/24/2025 when she went to take the machine off the charging station and sat it down, after touching her face she realized the oil was all over her hands, face, and the product. Consumer immediately washed her hands and face with Dawn and symptoms resolved same day 07/24/2025. Consumer stated today she can see the product is still leaking. 7/28/2025 Callback made to follow up with the consumer. Call was not answered but went to voicemail. Left a detailed message with the reason for the call, the case number and phone number to call back.
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.