New incident report
Incident Report Number: 2025-0991
Registrant Reference Number: 4000096
Registrant Name (Full Legal Name no abbreviations): S.C. Johnson and Son, Limited
Address: 1 Webster Street
City: Brantford
Prov / State: ON
Country: Canada
Postal Code: N3T 5R1
Human
Packaging Failure
Country: CANADA
Prov / State: QUEBEC
Unknown
PMRA Registration No. 30154 PMRA Submission No. EPA Registration No.
Product Name: OFF! FamilyCare Aerosol with Picaridin, 142g [Canada]
PMRA Registration No. 33575 PMRA Submission No. EPA Registration No.
Product Name: OFF! Deep Woods - DEET Free, 142g (aero) [Canada]
No
Unknown
Data Subject
Sex: Female
Age: Unknown / Inconnu
System
Unknown / Inconnu
Yes
No
Non-occupational
What was the activity? Please refer to field 13 on Subform II or field 17 of subform III for a detailed description regarding the activity
Other
None
Skin
Unknown / Inconnu
Unknown / Inconnu
10/4/2024 Customer Service representative called in to report dermal exposure on behalf of the consumer after using the products. She stated the consumer said the products were malfunctioning and did not dispense at first. Once the product did dispense she got some on her hand. She reports she went to the emergency room and received some antibiotics for treatment. Customer Service representative stated the consumer declined transfer to medical team, because she is doing better now. No further details provided.
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.
Can / Cannette
Use of Product
potential injury
potential exposure
10/4/2024 Customer Service representative called in to report dermal exposure on behalf of the consumer after using the products. She stated the consumer said the products were malfunctioning and did not dispense at first. Once the product did dispense she got some on her hand. She reports she went to the emergency room and received some antibiotics for treatment. Customer Service representative stated the consumer declined transfer to medical team, because she is doing better now. No further details provided.
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.