New incident report
Incident Report Number: 2023-6767
Registrant Reference Number: 3686573
Registrant Name (Full Legal Name no abbreviations): S.C. Johnson and Son, Limited
Address: 1 Webster Street
City: Brantford
Prov / State: ON
Country: Canada
Postal Code: N3T 5R1
Human
Country: CANADA
Prov / State: ONTARIO
Unknown
PMRA Registration No. 31897 PMRA Submission No. EPA Registration No.
Product Name: RAID Bed Bug Killer, 350g [Canada]
PMRA Registration No. 32436 PMRA Submission No. EPA Registration No.
Product Name: RAID Home Insect Killer 2, 350g [Canada]
Yes
Unknown
Site: Res. - In Home / Rés. - à l'int. maison
No
Data Subject
Sex: Female
Age: >19 <=64 yrs / >19 <=64 ans
System
Unknown / Inconnu
No
No
Non-occupational
Application
Contact with treated area
What was the activity? Returning to the area where she applies the products in her apartment.
Poisoning from ingestion of the pesticide
Other
None
Oral
Unknown / Inconnu
Unknown / Inconnu
8/11/2023 Consumer reporting that she experienced headache, malaise and a stye on her eyelid when using the products. She lives in a small apartment and has been having issues with house flies. She is unable to swat the flies due to weakness in her arms so she has been using both products frequently in her apartment each day since she purchased them. She began using the RAID Bed Bug Killer on approximately 08/02/23 and using the RAID Home Insect Killer on approximately 08/08/23. She states that she will apply the products directly to the insects, but they are not dying and she still has flies in her apartment. She states she has to use the products several times a day because they are not effective which has been causing her to experience malaise and headaches. She also mentions that she has been experiencing styes on her eyelids from having to use the products so much. She states that she has been keeping the windows open since she has been using the products often. She states that she does leave the area once she sprays the product. She clarifies that when she is away from the products or where they were applied, her symptoms resolve. Her symptoms return once she is back near where the products were applied. 8/11/2023 Text message from consumer: I had two raid products , one I bought out of desperation because I couldnat find the regular home one. I have ingested a ridiculous amount of product and these flies are not dead. I trapped one fly in a cup on a napkin soaked in raid the next day it was not dead, still flying in the cup I lifted the cup to spray A LOT more and it still took a long time to die a| which Iam not even sure it is dead because itas not on its back. 8/14/2023 Call back to the consumer. Call was not answered and went to voicemail. Left a detailed message with the reason for the call, the phone number to call back, and the case number. Advised that they may call us back anytime, 24 hours a day, 7 days a week. No further information is available.
Minor
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.