New incident report
Incident Report Number: 2023-3894
Registrant Reference Number: 3580908
Registrant Name (Full Legal Name no abbreviations): Scotts Canada Ltd.
Address: 2000 Argentia Road - Plaza 2 Suite 300
City: Mississauga
Prov / State: ON
Country: Canada
Postal Code: L5N1V8
Human
Country: CANADA
Prov / State: BRITISH COLUMBIA
PMRA Registration No. 27521 PMRA Submission No. EPA Registration No.
Product Name: ORTHO HOME DEFENSE MAX INDOOR INSECT CONTROL RTU 709ML/12
Yes
Unknown
Site: Res. - In Home / Rés. - à l'int. maison
Data Subject
Sex: Female
Age: >19 <=64 yrs / >19 <=64 ans
System
Unknown / Inconnu
No
No
Non-occupational
Application
What was the activity? Please refer to field 13 on Subform II or field 17 of subform III for a detailed description regarding the activity
None
Unknown
Unknown / Inconnu
>8 hrs <=24 hrs / > 8 h < = 24 h
4/22/2023 Caller states that her throat has burning irritation after exposure to the product. Caller states that around 4/8/2023 she sprayed the product around the baseboards. She states that in the middle of night she began to experience the burning irritation her throat. She states that her symptoms persist. She used vinegar to clean up the sprayed areas. She is wondering if the product can be causing her symptoms. 4/24/2023 Attempted call back. Left a detailed message requesting a call back. Case and call back numbers provided. 4/24/2023 Consumer is reaching out after receiving a voicemail from this department. Consumer reports that she tried to go to walk-in-clinic but was unable to be seen. She has an appointment to see her doctor next week and plans to keep it if her symptoms are still persisting. Per consumer, her throat was initially swollen and the back of her mouth/throat appeared red following the exposure. She has been using a medicated throat spray which has helped and the swelling and redness have subsided. She stated that she feels a lot better but still feels as though there is something in her throat. 4/25/2023 Attempted call back. No answer. Left message with reason for the call, and case and callback numbers.
Minor
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.