New incident report
Incident Report Number: 2009-5329
Registrant Reference Number: 138356
Registrant Name (Full Legal Name no abbreviations): Hartz Canada, Inc.
Address: 1125 Talbot Street
City: St. Thomas
Prov / State: Ontario
Country: Canada
Postal Code: N5P 3W7
Domestic Animal
Country: CANADA
Prov / State: NEW BRUNSWICK
Unknown
PMRA Registration No. PMRA Submission No. EPA Registration No. 2596-147
Product Name: HARTZ UltraGuard One Spot Flea Egg Larvae Treatment
Yes
Unknown
Site: Animal / Usage sur un animal domestique
Unknown
Animal's Owner
Cat / Chat
N/A
1
Female
13
10
lbs
Skin
>15 min <=2 hrs / >15 min <=2 h
>30 min <=2 hrs / >30 min <=2 h
System
Unknown / Inconnu
Yes
No
Unknown/Inconnu
Treatment / Traitement
(eg. description of the frequency and severity of the symptoms
Applied product on two cats. Shaking reaction in both cats. Called vet and was told to wash of product with dish soap. A few hours after washing cats began to seizure. Consumer stated he purchased 7 Control One Spots/Cats but receipt shows one was voided. He insists he paid for 7. He could not send barcodes since he disposed of packages. Called several days latter to confirm that all his info was received, but nothing had been received by Canada office. Called 3 weeks later and still information not received.
Moderate
Applied product on two cats. Shaking reaction in both cats. Called vet and was told to wash of product with dish soap. A few hours after washing cats began to seizure. Consumer stated he purchased 7 Control One Spots/Cats but receipt shows one was voided. He insists he paid for 7. He could not send barcodes since he disposed of packages. Called several days latter to confirm that all his info was received, but nothing had been received by Canada office. Called 3 weeks later and still information not received.