New incident report
Incident Report Number: 2022-6544
Registrant Reference Number: 3365603
Registrant Name (Full Legal Name no abbreviations): S.C. Johnson and Son, Limited
Address: 1 Webster Street
City: Brantford
Prov / State: ON
Country: Canada
Postal Code: N3T 5R1
Human
Packaging Failure
Country: CANADA
Prov / State: BRITISH COLUMBIA
PMRA Registration No. 30746 PMRA Submission No. EPA Registration No.
Product Name: RAID Max Wasp & Hornet Foam Bug Killer 2, 500g [Canada]
Yes
Unknown
Site: Res. - Out Home / Rés - à l'ext.maison
Data Subject
Sex: Female
Age: >19 <=64 yrs / >19 <=64 ans
System
Unknown / Inconnu
Unknown
No
Non-occupational
What was the activity? Please refer to field 13 on Subform II or field 17 of subform III for a detailed description regarding the activity
Other
None
Unknown
<=15 min / <=15 min
<=30 min / <=30 min
8/26/2022 A consumer email was forwarded for documentation. The email states that caller's husband was spraying product in a hornet nest two days ago. There was something wrong with the sprayer, and it was sputtering and spraying erratically. Husband moved closer to the hole to try to get as much foam as he could out of the bottle, and the hornets were getting out of the hole. Caller was nearby and was stung 3 times. Call from the consumer. Consumer reporting a product quality complaint of a faulty sprayer nozzle after using the product in her mother's yard on the evening of 08/17/22. She shook the can for several minutes then her husband stood back about 1 meter from the nest while the caller held up her phone as a flashlight. When he went to spray the nest, the spray arched out a few centimeters and began sputtering. He tried moving in closer to at least get some of the product into the nest but some of the hornets began flying out as they were becoming agitated and one flew right at the caller. She could feel one go into her shirt so she had to pull off her shirt while in the driveway then run into the house. She was stung 3 times. The stings have healed and the area is just a little red where they were. She believes this can had a defective sprayer. She has thrown out the can already so it cannot be retrieved.
Minor
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.
Pressurized product /Prod. sous pression
Use of Product
potential exposure
8/26/2022 A consumer email was forwarded for documentation. The email states that caller's husband was spraying product in a hornet nest two days ago. There was something wrong with the sprayer, and it was sputtering and spraying erratically. Husband moved closer to the hole to try to get as much foam as he could out of the bottle, and the hornets were getting out of the hole. Caller was nearby and was stung 3 times. Call from the consumer. Consumer reporting a product quality complaint of a faulty sprayer nozzle after using the product in her mother's yard on the evening of 08/17/22. She shook the can for several minutes then her husband stood back about 1 meter from the nest while the caller held up her phone as a flashlight. When he went to spray the nest, the spray arched out a few centimeters and began sputtering. He tried moving in closer to at least get some of the product into the nest but some of the hornets began flying out as they were becoming agitated and one flew right at the caller. She could feel one go into her shirt so she had to pull off her shirt while in the driveway then run into the house. She was stung 3 times. The stings have healed and the area is just a little red where they were. She believes this can had a defective sprayer. She has thrown out the can already so it cannot be retrieved.
The information contained in this report is based on self-reported statements provided to the registrant during telephone Interview(s). These self-reported descriptions of an incident have not been independently verified to be factually correct or complete descriptions of the incident. For that reason, information contained in this report does not and can not form the basis for a determination of whether the reported clinical effects are causally related to exposure to the product identified in the telephone interviews.